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Kyberlight Custom Lightsaber

Q	How do I customize my Kyberlight saber?
A

Q	Will Kyberlight offer new custom accessories and options (ie replica sabers, special requests, etc.)?
A	We plan to continue to introduce new accessories and features on a regular basis to further add to the limitless customization possibilities. These additions could definitely include cool custom accessory ideas from our followers. Submit ideas to info@kyberlight.com

Q	What is the Kyberlight Warranty?
A	All Kyberlight Blades and tips come with a lifetime warranty. If for any reason you break the blade send it back to us and we will replace it plus shipping. The hilt and electronics come with a 1-year warranty. If your Kyberlight hilt or electronics are damaged or broken within 1-year after purchase, due to normal use including combat, we will replace or repair it for free. We do not cover water damage or intentional abuse. Attempting to repair the Kyberlight yourself will void the warranty. Please go to Kyberlight.com to request a return. Returns and Exchanges Process In order to submit a warranty claim and return the product for a replacement, follow the below steps: 1) Need to send Kyberlight proof in photo or video (send to info@kyberlight.com). 2) Kyberlight will review the request and respond as soon as possible. 3) If approved, the cutsomer is responsible to pay to ship it back to Kyberlight. 4) Once Kyberlight receives the damaged unit, a replacement will shipped.

What is the Kyberlight Warranty?

Q	How do the custom accessories attach to the Kyberlight custom lightsaber?
A	The customization options with every Kyberlight custom lightsaber are nearly endless. Attaching each custom accessory piece (top, middle sleeve, and bottom) is quick and easy. - The top pieces slide on and are secured with a set screw. - The middle sleeve pieces slide on over the switches and are secured with two set screws at the bottom of the sleeve. - The bottom (or pommel) pieces are threaded so they easily screw on and off the base of the Kyberlight hilt.

How do the custom accessories attach to the Kyberlight custom lightsaber?

Q	What are the technical specs for each Kyberlight custom lightsaber?
A	Each Kyberlight is built with the highest level of quality and attention to detail. - 12 W+ LED with a Quad Core - Proprietary LED Drivers (we custom wrote these drivers) - Proprietary Sound board (not off the shelf) - The Kyberlight saber blade is made from a proprietary plastic mixture that allows for flexibility and incredible strength (LIFETIME guarantee).

Q	What are the 20 built-in colors that come standard on every Kyberlight saber?
A	Every Kyberlight custom lightsaber comes standard with 20 color options built-in. You can change the color with a simple touch of a button. Here is the list of 20 colors: Blue Green White Red Yellow Purple Orange Ice Blue Brown Pink Black Neon Green Bright Yellow Bright Red Jade Green Bright White Rose Dark Blue Blood Red Violet

Q	Kyberlight Disclaimer
A	Kyberlight is not associated with Lucas Films, Disney, or LFL LTD or franchise and goes to great lengths to ensure our designs are unique and do not infringe in anyway on others intellectual property.

Q	Does the Kyberlight Saber remember which color you were last on?
A	Yes, the Kyberlight has a memory built in so what ever color you end on is where you will start when you turn it back on.

Q	Is Kyberlight MHS/ASP/ZCS/OTS?
A	Our Blade size is 1" in diameter and 8.5 mm around so most standard saber blades will fit into the Kyberlight hilt. However, Kyberlight did not want to infringe on the Intellectual Property rights of existing saber companies, so we are using our own internally developed thread pitch.

Q	What are the dimension of the Kyberlight Saber?
A	The Kyberlight blade is 36" long with a pointed tip with mirror. The Kyberlight hilt is 10.5" long with no attachments. The hilt is 4.5 inches around with no attachments and 5 inches with a sleeve. The blade sits 4 " into the hilt so with blade and hilt together it is 42.5" long.

Q	How can I mute the sound on the Kyberlight custom lightsaber?
A

Q	How do I switch out the Kyberlight v1 circuit board with the new v2 circuit board?
A	Watch this video which demonstrates the quick and easy installation process for replacing the v1 circuit board with the v2 circuit board that now comes standard on every Kyberlight custom lightsaber.

Q	Duties and Taxes
A	Kyberlight is not responsible for duties and taxes. All duties and taxes are the responsibility of the purchaser and Kyberlight reserves the right to choose the most economic shipping method.

Q	What is your refund policy?
A	Kyberlight has a 3 day refund policy from the date of receipt. If you are not happy with your product you can return the it once you receive permission from our customer service department. There will be a 20% restocking fee and shipping charges will not be refunded. We have the best warranty in the industry with a lifetime warranty on the blades and a 1-year full warranty on the hilt and electronics. We will repair or replace your saber at no cost to you if something goes wrong.

What is your refund policy?

Q	What if my shipment is stolen off my porch or does not make it to me?
A	Once the package has been turned over to the shipping carrier we are no longer responsible for the merchandise. If your product is stolen, you need to file a claim with the carrier and get reimbursed. We cannot be responsible for lost or stolen items.